The best home insurance companies
The following five insurance companies are among the best providers of homeowners insurance.
COUNTRY Financial
Founded in 1925, COUNTRY Financial is headquartered in Bloomington, Illinois.
This insurer offers several tiers of homeowners insurance. It has basic coverage that helps after significant emergencies, such as fire or theft, and premier coverage that helps with repairs for things like countertop burns and spilled paint. It also offers combination coverage that includes basic coverage on your belongings and premier coverage on your home itself.
COUNTRY Financial also offers the following optional coverages to help you get the specific level of protection you need, including:
On average, policyholders pay $96 a monthly, or $1,150 annually. COUNTRY Financial also offers a number of discounts to lower your premiums, including:
COUNTRY Financial is also well-rated for both customer satisfaction and financial strength from these rating agencies:
That said, not all COUNTRY Financial customers are fully satisfied with their homeowners insurance offerings, with some complaints lodged about the claims process.
USAA
USAA has been offering insurance and other financial products to members of the U.S. military since 1922. If you’re an active-duty member of the military, a veteran, or the loved one of someone who served in the military, then you can become a USAA member and take advantage of its excellent homeowners insurance options.
USAA offers basic homeowners insurance coverage, as well as optional earthquake coverage in certain states and home-sharing coverage for homeowners who rent out all or parts of their homes.
Homeowners pay an average monthly premium of $122, or $1,460 annually, with USAA. It offers several discounts, including:
USAA receives high ratings for customer satisfaction and financial strength:
Though USAA has an excellent reputation for customer satisfaction, some members have complained about processing for weather-related claims, while others have said their premiums have gone up every year, even when they made no claims.
Allstate
Policyholders have been “in good hands” with this insurance company since 1931. It offers excellent homeowners insurance policies that go above other companies’ standard coverage. Customers can also choose to beef up their insurance with optional additional coverages. These include:
Allstate customers pay an average of $163 a month, or $1,960 annually. This makes it one of the pricier insurers on this list. However, Allstate offers a robust list of potential discounts, including:
Multi-policy discount
Autopay discount
Claim-free history discount
Discount for storm shutters or a hail-resistant roof
Retiree discount
New homebuyer discount
Early signing/renewal discounts
Safety discounts
Loyalty discount
Allstate boasts excellent ratings for customer satisfaction and financial strength:
When customers are dissatisfied with Allstate, it’s often because of the claims process, which many people report to be slow and frustrating. Of particular concern are the claims for wind damage and roof issues.
Shelter Insurance
Founded in 1945, Shelter Insurance is dedicated to helping protect the place you call home. With property insurance options for single-family homes, mobile homes, apartments, condos, and co-ops, Shelter is all about keeping your home safe.
In addition to the standard coverage for homeowners, this insurance company offers a number of other coverage options, including:
The average premium is $129 monthly, or $1,580 annually, but Shelter offers several discounts to policyholders. These cost-saving options include:
Shelter’s customer satisfaction and financial strength are both rated highly by these agencies:
Shelter’s customer satisfaction is high for homeowners insurance, although there are a few complaints about the company’s auto insurance.
Chubb
Chubb was founded in 1792 in Philadelphia as the Insurance Company of North America (INA). The company specializes in homeowners insurance for high-value homes. Coverage can include extended replacement cost, risk consulting, temporary living arrangements, a cash settlement if you choose not to rebuild after a total loss, and additional services like tree removal and lock replacement.
Chubb home insurance policyholders are also eligible for some complimentary services from the company, such as:
Property manager services: If you own a second or seasonal property, Chubb will send someone to inspect it after a natural disaster and can manage the claim and repair work for you.
Identity management services: If your identity is stolen, this service will help you recover it. You’ll be assigned a fraud specialist to help you.
Several optional coverages are also available to policyholders, including:
With an average premium of $150 monthly, or $1,800 annually, Chubb may not be the most affordable option, but a number of discounts are available. Some of these discounts include:
Chubb is highly rated by these agencies for customer satisfaction and financial strength:
Though the company is highly rated for customer satisfaction, Chubb does receive mixed reviews online, garnering just 2 out of 5 stars from reviewers on ConsumerAffairs and 1.5 out of 5 stars on Yelp.
Methodology
To evaluate home insurance companies, Insurify data scientists and editorial team analyze multiple factors that reflect a company’s quality, reliability, and financial health. We consider industry ratings and information from sources like A.M. Best, Standard & Poor’s, Moody’s and Fitch, and J.D. Power. We evaluate customer service and satisfaction data, customer reviews, NAIC complaint indexes, claims payout rates, company reputation and proprietary quoting data.